Sample Professional Resume for an Administrative Assistant -
Before
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"Before" Sample Resume
Customer's Name: Therese Govachi
Customer's Email: support@resumeedge.com
Customer's Contact Phone Number: (757) 555-1212
Customer's Address: 111 Broadway, Newport News, VA 23601
Selected Design: Design 6
Desired Job Type: Admin / Clerical / Secretarial
Desired Industry: ALL Industries
Employment Situation: Established Professional
Special Considerations: I am seeking a new career in an industry
in which I have no current experience
Job Description: Administrative Assistant in a finance, advertising,
healthcare, accounting or business facility. Organizing and assisting
with various projects, computer related, challenging, fun, friendly
environment.
Why should an employer hire you?
1. Strong Leadership and organizational skills
2. Hard working and detailed oriented
3. Very knowledgeable with computers
4. Team player
5. Enthusiastic individual who welcomes new challenges and is committed
to achieving personal and professional success.
Name three personal attributes.
1. Computer oriented
2. Extremely organized and perfectionist
3. Energetic attitude and motivation to move forward and learn.
List skills, interests, and abilities
1. Computer skills - worked with various computers over the last
6 years.
2. Good telephone skills and customer service. - worked the front
desk dealing with different customers for the past 6 years.
3. Ability to tolerate stress and fast pace environment, Hard Worker-
worked in a busy Rehabilitation clinic where I treated 14-16 patients
and entered all computerized progress note for those patients in
one day.
Are you willing to relocate? No
~ Activities and Organizations ~
Virginia Healthcare December 2000- January 2001
Volunteered on the spinal cord unit assisting the recreational
therapist with the annual American wheelchair games. (20 hours)
Volunteered in the American Veterans Wheelchair games for Spinal
Cord patients in 2001 in Newport News, VA. (20 hours)
~ Computers ~
Software: Microsoft Word, Excel, Outlook, and PowerPoint
~ Experience One ~
Position, Employer, Location
Physical Therapist Assistant , Virginia Healthcare, Newport News,
VA USA
Dates
8/2001, present
Company Information
Veterans Hospital providing both inpatient and outpatient care.
Rehabilitation department (where I work) 25 employees
Responsibilities
1. Work under the supervision of Physical Therapists in an acute/subacute
setting.
2. Provide care for inpatients and outpatients with various types
of musculoskeletal,neurological, vascular and cardiac conditions.
Majority of population are geriatric.
3. Schedule and document all patient information in a computer-based
system.
Accomplishments
1. Since I have worked at this hospital for the last 6 years,
the position has provided vast exposure to various areas of Rehabilitation,
which has enabled me to become knowledgeable in many areas of inpatient/outpatient
care.
2. Very friendly which helped boost our customer satisfaction.
Patients were requesting to receive treatment only by myself.
How did the company benefit from your employment?
1. Improved staffing needs assisting the staff Physical Therapist
with treating patients, since I was the only Physical Therapist
Assistant they could delegate their patients to me making it less
stressful for them.
2. Increase productivity, the clinic was able to evaluate more
patients with me there increasing the numbers of patients in our
clinic.
~ Experience Two ~
Position, Employer, Location
Office Automation Clerk, Virginia Healthcare, Newport News, VA,
USA
Dates
6/1995, 8/2001
Company Information
Veterans hospital providing the best care to both inpatients and
outpatients. Rehabilitation Department (where I worked) 25 employees
Responsibilities
1. Expected to cover 2 clinics, Rehabilitation clerical Office
and Physical Therapy.
2. Supervised and assisted both the Associate Chief and Program
specialist of the Rehabilitation Service.
3. Created and implemented various projects using Excel and PowerPoint
for both managers.
4. Maintains effective oral and written communication by engaging
in conferences with PM&RS staff to keep them informed of the
status of patients and distributes printouts from the computer.
5. Manages day to day administrative functions, which consist of
greeting, assisting, scheduling patients, answering telephones,
data entry, billing, coding, ordering supplies and making travel
arrangements for educational training classes.
6. Assists managers to educate and train students volunteering
in our service.
7. Completes all projects, organizational sheets etc by a certain
deadline.
Accomplishments
1. Fosters professional growth by attending, organizing and actively
participating in the PM&R in-service sessions and all assigned
total quality improvement programs during the rating period. This
allowed employees to be subjected to different continuing educational
classes, helping them to learn and broaden their horizon.
2. Maintains and manages a new tracking system that was implemented
to better organize the distribution of referrals to and from various
medical Clinics. This improved quality and efficiency of patient
care. Resolved a major problem of lapsed time for patients to be
treated. I identified the problem and took preventive action, with
permission of my managers, using my own intuition and creativity.
3. Maintains effective oral and written communication by engaging
in conferences with PM&RS staff to keep them informed of the
status of patients and distributes printouts from the computer.
By starting this team meeting with the clerical staff it help mend
the communication problem between therapist/doctors and clerical
staff. It opened the door to increase friendliness between staff
members.
How did the company benefit from your employment?
1. implemented more efficiency to help promote better patient
care.
2. increased customer satisfaction and productivity which led to
increase profit for our service.
3. provided energetic, youth to the environment.
4. improved communication skills between staff.
5. have improved the overall quality of our service by utilizing
my organizational skills.
~ Education One ~
School and Location
Virginia Health Science College, Newport News, VA, USA
Dates
9/2001 - present
Type of School; Degree; Major
College; B.A. Behavioral Science; Sociology
Achievements
I am presently attending this college and plan to complete my B.A.
in 2003. Should I include this in my resume???
~ Education Two ~
School and Location
Virginia State Community College, Newport News, VA
Dates
9/1998 - 1/2001
Type of School; Degree; Major
College; A.A.S Physical Therapist Assistant; Applied Science
~ Education Three ~
Virginia State Physical Therapy, Newport News, VA
8/99-9/99 (4 weeks)
Clinical Affiliation I (Student Internship) Private Orthopedic
clinic
City Hospital, Newport News, VA
7/00-8/00 (6 weeks)
Clinical Affiliation II (Student Internship) Acute inpatient/outpatient
Rehab
Masur Nursing Home, Newport News, VA
1/01-2/01 (6 weeks)
Clinical Affiliation III
(Student Internship) Subacute inpatient/outpatient Rehab
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